Administration, Board, Budget, & Library Policies

• Who is the director of the library, and how can I contact this person?
• Who is on the Library Board?
• Where can I find information on the library budget?
• Where can I find out about Board Meetings?
• Where can I read Board Meeting minutes?
• Where can I find library statistics?
• Where can I learn more about library policies?
• Can I send you my suggestions?
• I have a question not answered here.

Catalog (HIP)

• Can I access the library catalog at home?
• How do I find things in the library catalog?
• How can I browse the catalog by subject?
• What are Call Numbers?
• Where can I find the bestsellers in the catalog?
• How do I access my library account at home?
• I experienced problems while using the catalog. What should I do?
• How do I register for e-mail notification?
• Where can I learn more about the library catalog?
• Where can I get reading recommendations?
• I have a question not answered here.

Children's Department

• Where can I find out about upcoming children's programs and events? Call 341-5470 for more information.
• Do you have computers for children to use?
• What else is available in the Children's Department?
• How does registration work? Please call 341-5470 for that information.
• I have a question not answered here.

Circulation:

• How do I get a library card?
• Why don't most Minisink Valley Central School District residents have borrowing and program privileges at Middletown Thrall Library?
• How long can I keep an item out?
• How much will I be charged for an overdue item?
• I lost an item I borrowed. What should I do?
• Can I renew books by telephone?
• Can I renew books over the Internet?
• If I renewed an item once, can I renew it again?
• Can I return books borrowed at Thrall to other libraries?
• Do you have a book drop?
• How do I sign up for e-mail notices?
• What do I do if I lost my library card?
• What is RCLS / ANSER?
• I have a question not answered here.

Computers & Internet Access

• What kinds of computers do you have?
• Do you have an Internet policy?
• Do you have wireless Internet access for the public? Answer: Yes. Please inquire at Reference.
• Who is your Internet Service Provider? RCLS also provides online access to the library catalog and databases for some of our public and staff workstations.
• I have a technical question not addressed here.
• I have a general question not answered here.

Government Information

• What Congressional District does Thrall serve?
• Who are my local representatives, and how may I contact them?
• Where can I find government information on a certain topic?
• What does it mean that Thrall is a Federal Depository Library?
• What are Government Documents?
• Where can I find some of the latest government reports?
• I have a question not answered here.

Library Building

• Is there any information available about the history of the library and its name?
• What are your hours?
• Where can I find out about closings and delays?
• Can I post my advertisement in the library?
• Can I display something at the library?
• How do I go about reserving the Community Meeting Room?
• Where can I find photographs of the library's groundbreaking ceremony and construction?
• I have a question not answered here.

Local History

• When is the Local History Room open, and do I need an appointment to use it?
• Are there any digitized local history texts or photographs available on the Internet?
• Can I search your digitized materials on the Internet?
• How can I contact the local history librarian?
• Do you have obituaries I can search on the Internet?
• What kinds of items are in the local history collection?
• Where can I find local historical societies?
• Where can I find genealogical information? The library also subscribes to genealogical databases.
• Is there any information available about the history of the library?
• Where can I find information about the history of Middletown, New York? Note: The library has more materials about Middletown and surrounding areas at Reference and in the Local History Room. Call 341-5461 or 341-5483 for more information.
• I have a question not answered here.

Reference

• How do I contact the Reference Department?
• Can I access the library catalog at home?
• Can I ask a librarian a question over the Internet?
• Do you carry eBooks?
• Where can I find articles in newspapers? Note: The library maintains copies of select newspapers in print and older newspapers on microfilm reels. Please call 341-5461 for more information.
• I have a Thrall Library card. Can I access any special databases?
• Is there a list of journals and publications that are covered in your databases?
• What kinds of electronic services are available?
• Can I suggest books to purchase or websites to add to your web guides?
• Are there any book discussions I can attend?
• Where can I get or make reading recommendations?
• I'd like to read something other than bestsellers. Can you suggest some books?
• How do interlibrary loans work?
• Can I donate books to the library?
• Do you have a list of websites for a certain topic?
• I have a question not answered here.

Website (www.thrall.org)

• What is available at your website?
• Is there a way to search your website
• I have a question not answered here.

Other Questions...

• I have a question not addressed in any of these topics.

• Report difficulties experienced when using the library catalog.
• Request technical assistance for Thrall's electronic services.