Frequently Asked Questions
Administration, Board, Budget, & Library Policies
- Who is the director of the library, and how can I contact this person?
- Who is on the Library Board?
- Where can I find information on the library budget?
- Where can I find out about Board Meetings?
- Where can I find out about Board of Trustee Votes?
- Where can I read Board Meeting minutes?
- Where can I find library statistics?
- Where can I learn more about library policies?
- Can I send you my suggestions?
- I have a question not answered here.
Catalog
- Can I access the library catalog at home?
- Can someone help me use the library catalog?
- Where can I find the bestsellers in the catalog?
- How do I access my library account at home?
- How do I register for e-mail notification?
- I have a question not answered here.
Children's Department
- Where can I find out about upcoming children's programs and events?
(Please call 341-5470 for more information.) - Do you have computers for children to use?
- What else is available in the Children's Department?
- How does registration work? Please call 341-5470 for that information.
- I have a question not answered here.
Circulation:
- How do I get a library card?
- How long can I keep an item out?
- How much will I be charged for an overdue item?
- I lost an item I borrowed. What should I do?
- Can I renew books by telephone?
- Can I renew books over the Internet?
- Can I return books borrowed at Thrall to other libraries?
- Do you have a book drop?
- How do I sign up for e-mail notices?
- What do I do if I lost my library card?
- What is RCLS / ANSER?
- I have a question not answered here.
Computers, Printing, & Internet Access
- Do you have wireless Internet access for the public? Answer: Yes. Please inquire at Reference.
- Do you offer wireless printing? Answer: Yes. Please inquire at our Reference Department.
- Do you offer word processing? Answer: Yes. Please inquire at Reference.
- What Databases & Online services can I access from home? Answer: please follow this link for our databases.
- I have a question not answered here.
Government Information
- What Congressional District does Thrall serve?
- Who are my local representatives, and how may I contact them?
- Where can I find government information on a certain topic?
- What does it mean that Thrall is a Federal Depository Library?
- What are Government Documents?
- Where can I find some of the latest government reports?
- I have a question not answered here.
Library Building
- Is there any information available about the history of the library and its name?
- Who built the original Erie Depot train station?
- What are your hours?
- Where can I find out about closings and delays?
- Can I post my advertisement in the library?
- Can I display something at the library?
- How do I go about reserving the Community Meeting Room?
- Where can I find photographs of the library's groundbreaking ceremony and construction?
- I have a question not answered here.
Local History
- When is the Local History Room open, and do I need an appointment to use it?
- Are there any digitized local history texts or photographs available on the Internet?
- Can I search your digitized materials on the Internet?
- How can I contact the local history librarian?
- Do you have obituaries I can search on the Internet?
- What kinds of items are in the local history collection?
- Where can I find local historical societies?
- Where can I find genealogical information? The library also subscribes to genealogical databases.
- Is there any information available about the history of the library?
- Where can I find information about the history of Middletown, New York? Note: The library has more materials about Middletown and surrounding areas at Reference and in the Local History Room. Call 341-5461 or 341-5483 for more information.
- I have a question not answered here.
Reference
- How do I contact the Reference Department?
- Can I access the library catalog at home?
- Can I ask a librarian a question over the Internet?
- Do you carry eBooks (electronic books)?
- Where can I find articles in newspapers? Note: The library maintains copies of select newspapers in print and older newspapers on microfilm reels. Please call 341-5461 for more information.
- I have a Thrall Library card. Can I access any special databases?
- Is there a list of journals and publications that are covered in your databases?
- What kinds of electronic services are available?
- Can I suggest books to purchase or websites to add to your web guides?
- Are there any book discussions I can attend?
- Where can I get or make reading recommendations?
- I'd like to read something other than bestsellers. Can you suggest some books?
- How do interlibrary loans work?
- Can I donate books to the library?
- Do you have a list of websites for a certain topic?
- What is critical thinking, and why is it important?
- Where can I learn more about doing research?
- I have a question not answered here.
Website (www.thrall.org)
- Do you have article databases and newspapers I can search online?
- Do you have a list or calendar of public events at the library?
- Where can I search for library books, DVDs, and other materials?
- Do you have ebooks?
- I have a question not answered here.